New practices
CQC Registration
From application to registered manager interview, with the statement of purpose and policies CQC expects before you open.
CQC consultancy for dental practices
Your practice, rated Outstanding.
Clinician-led mock inspections and compliance support for dental practices that want more than a pass.
Clinician-led
Practices taken to Outstanding
London & South East
Our view
Outstanding is built in the everyday, not on inspection day.
Most practices deliver excellent care. Where they fall short is the evidence: an audit never re-run, a policy no one has read, a complaint closed without a written outcome.
We assess your practice exactly as an inspector would, find those gaps first, and put lasting systems in place so your team can carry on without disruption.
What we assess
The five key questions
Every engagement follows CQC's own framework, so nothing is left to interpretation on the day.
Safe
Decontamination, sharps, medical emergencies, radiography, safeguarding and recruitment checks.
Effective
Clinical records, consent, recall intervals, referral tracking and staff competence.
Caring
Privacy and dignity, patient feedback, and how your team supports anxious patients.
Responsive
Access, waiting times, reasonable adjustments and complaints handling.
Well-led
Governance, policies, audit cycles, team culture and how leaders act on findings.
Services
Support at every stage
Signature service
The Mock Inspection
A full day on site, conducted as a CQC inspection would be: staff interviews, document review and a walk-through of every surgery and the decontamination room.
- A written report against all five key questions
- A prioritised action plan with owners and deadlines
- A debrief with your whole team
After a rating
Improvement Support
Rated Requires improvement or Inadequate? We work through the report with you and build the evidence for re-inspection.
Governance
Policies & Audits
Policies written for your practice, audits your team will complete, and a twelve-month compliance calendar.
Ongoing
Compliance Retainer
Monthly check-ins and quarterly visits, with a dedicated contact whenever guidance changes.
In practice
Team Training
Sessions that prepare your nurses and reception team to speak to an inspector with confidence.
At short notice
Inspection Support
Received notice of an inspection? We help you gather your evidence and brief your team before the visit.
Approach
From first conversation to inspection day
Consultation
A free 20-minute call on where you are and your inspection timeline.
Assessment
An on-site review of documents, surgeries, processes and your team.
Report
Findings for each key question, ranked by risk, within five working days.
Implementation
We close the gaps together, starting with patient safety.
Assurance
A final visit before inspection to confirm your evidence is in place.
The founder
I've worked every side of the surgery door.
I began my career as a dental nurse, so I understand a busy clinical day from the chair. I went on to become a dental practice manager, running two practices at the same time and leading practices to Outstanding CQC ratings.
I know what inspectors look for, and what it takes for a team to deliver it alongside a full patient list.
Today I lead mock inspections and help other practices get their Outstanding.
Umesa · Founder, Quantum
FAQ
Questions, answered
Are you connected to CQC?
No. Quantum is an independent consultancy. We can't influence your rating, but we make sure your practice and your evidence are ready for it.
How much notice do you need?
Four to six weeks allows time to close most gaps. If your inspection is sooner, get in touch. A focused review of the highest-risk areas can be arranged within days.
Do you work with NHS and private practices?
Yes. CQC standards apply equally to both, and we work with NHS, private and mixed practices.
Will the visit disrupt patients?
No. We plan around your diary. Most of the review takes place away from clinical areas, and staff conversations are brief.
How is pricing structured?
Each service has a fixed fee based on the number of surgeries and sites. You'll receive a written quote after your consultation, before any work begins.
Enquiries
Begin with a conversation
Book a free 20-minute consultation. Tell us when your inspection is due, and we'll respond within one working day.